Reference

Understand Your Account Terms at cb88

These legal terms set out how your cb88 account works, what you can expect from us, and what we ask of you. Access to our platform depends on your local law and eligible regions — read this before you open an account.

Account EligibilityJurisdiction ConditionsUser RightsData HandlingContact Paths
cb88 Understand Your Account Terms at cb88
HOW WE HANDLE DATA

Security, Retention and Your Account Rights

Account Security

Your account is protected by OTP verification on every login. We do not store your bKash, Nagad, or Rocket PIN — payment authentication happens entirely within those apps.

Data Retention

We keep account and transaction records for as long as required by applicable regulations. After account closure, certain records are retained for a defined period before deletion.

Cookie Use

We use session cookies to keep you logged in across pages and analytics cookies to understand how the lobby is used. You can manage cookie preferences from the settings panel on cb88.

Request a Data Change

To access, correct, or request deletion of your personal data, contact our support team via live chat or email. We aim to respond to all data requests within a reasonable timeframe.

REACH OUR TEAM

Contact cb88 for Legal Queries

Live Chat Open the chat widget from any page on cb88. Our support team handles account, legal, and wallet queries directly — no email thread needed for most issues.
Email Support For formal legal requests — account closure, data access, or dispute escalation — write to our support address. Include your registered bKash, Nagad, or Rocket number for faster verification.
Account Help Centre Log in on mobile or desktop and head to Account Settings. Most legal requests, including data queries and term clarifications, can be submitted directly from your account dashboard.

Common Legal Questions About Your cb88 Account

Account eligibility depends on your local law and the eligible regions we serve. If online gaming is restricted where you live, you are not eligible to open or use an account on cb88.

The governing law is stated in the full terms document on this page. Your local laws may also apply depending on where you are based — eligibility and access are always subject to your jurisdiction.

Contact our support team via live chat or email with your registered account details. Include the bKash, Nagad, or Rocket number on your account so we can verify your identity before processing the request.

Yes. Submit a deletion request through live chat or email. Some records must be retained for regulatory reasons, but we will confirm exactly what is deleted and what is retained when we process your request.

Any confirmed balance in your account wallet is returned to your registered bKash, Nagad, or Rocket number before closure. Contact support to initiate the process and verify your withdrawal details.

We post the updated terms here with a new effective date. If you continue using your account after that date, you accept the revised terms. Close your account before the date if you do not agree.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.