Reference

How cb88 Handles Your Personal Information

This Privacy Policy explains what data we collect when you use cb88, how we use it, and what rights you have over it. Access and use of cb88 depends on your local law and eligible regions — please read this before creating an account.

Data You ControlSecure Account StoragebKash & Nagad PrivacyClear Opt-Out Paths
cb88 How cb88 Handles Your Personal Information
DATA PROTECTION PRACTICE

How We Protect and Manage Your Data

We apply security measures at every layer of your account — from the moment you log in to the point your Rocket or bKash withdrawal clears. Here is how we handle the four areas that matter most to your privacy.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences through your browser settings at any time.

Account Security

Your account is protected by password hashing and OTP verification on login. We flag unusual session activity and may ask you to re-verify before processing a withdrawal.

Data Retention

We keep your account data while your account is open and for the period required under applicable law. Closed accounts are anonymised after the mandatory retention window.

Requesting Changes

To access, correct, or delete your personal data, contact support with your account details. We will confirm receipt and act within the timeframe set by applicable rules.

REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about how your data is used, want to request a copy of your information, or need to update details on your account, our support team can help. Reach us through any of the channels below — include your registered account details so we can locate your record quickly.

Team online

Live Chat

Open the chat widget on cb88 to speak with a support agent directly about your account data or privacy request.

Email Support

Send your data request or privacy question to our support address and we will respond within the timeframe required by applicable rules.

Account Settings

Some data preferences — such as communication opt-outs — can be managed directly from your account settings page on cb88.

Common Questions About Your Privacy on cb88

Below are the questions we hear most often about how cb88 handles personal data. If your question is not covered here, reach out through live chat or email.

We collect your name, contact details, and the payment method you register — such as bKash or Nagad. Device and session data are also logged automatically for security purposes.

We store only the reference data needed to match your deposit or withdrawal to your account. Full wallet credentials are handled by bKash and Nagad directly, not stored on our servers.

Yes. Contact our support team with your registered account details and we will provide a copy of your personal data within the timeframe required under applicable rules.

Send a deletion request through live chat or email. We will process it after verifying your identity and completing any mandatory retention period required by applicable law.

We share data only with payment processors like bKash, Nagad, and Rocket — and only the minimum needed to complete your transaction. We do not sell personal data to advertisers.

Session cookies keep you logged in; analytics cookies help us improve the site. You can disable non-essential cookies through your browser settings without losing access to your account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.